MONITORING & MAINTENANCE

Monitoring and maintenance is an essential service offered by GBIS 24/7, 365 days a year. With a dedicated industry approved help desk system operated by trained customer services staff, it is the back bone to the services the team at GB Integrated Systems offer. Whether it is a fire alarm or a simple intruder alarm we offer monitoring and maintenance packages for everything we install and more, within the following market sectors:

  • Home owners

  • Commercial & industrial

  • Public sector

  • Retail and hospitality

PLANNED PREVENTATIVE MAINTENANCE

Planned preventative maintenance: Routine servicing of a system carried out on a scheduled basis. Having a scheduled preventative maintenance contract in place ensures that your system is in optimum working order at any given time. Regular maintenance inspections help to ensure that the key elements of your system are kept up to date and in full working order whilst helping to prevent possible faults from developing.

GB Integrated Systems Ltd. offer full planned preventative maintenance packages for the following systems:

  • Intruder

  • Fire / disabled refuge

  • CCTV

  • Access control

  • Automation

  • Audio / visual

  • Lighting Control

SERVICE LEVEL AGREEMENT

GB Integrated Systems offer full service level agreements (SLA’s) on all new and existing systems. SLA’s can be our standard offering or tailored to meet every situation and every budget. If potential customers are looking to switch to GBIS from their current service provider, then one of our experienced members of the team will undertake a site survey and offer a SLA to suit your needs which will ensure the performance and reliability of your equipment.

MONITORING

System monitoring allows for fire, CCTV and intruder alarm systems to be remotely monitored 24 hours a day, 365 days a year. In the event of a alarm activation, the alarm receiving centre (ARC) immediately notifies nominated key holders, if confirmed and where agreed in advance the appropriate emergency response team.

Customer Benefits of a monitored system (non exhaustive)

  • Industry proven call to action

  • Open / close reports for management information

  • Audit trail

  • Peace of mind in particularly when the premises are not in use

  • Allows for a fast response to activated alarms, minimising potential loss or damage

  • Police and Fire Brigade response, to provide on-site support

  • Insurance requirement

  • Reduce costs and shrinkage

There are many options when it comes to monitoring a system, GB Integrated Systems offer the following types:

  • BT Redcare

  • CSL DualCom

  • Heitel CCTV

  • ADPRO CCTV

  • Plus many more via our NSI Gold ARC / RVRC based in Manchester

SYSTEM TAKEOVERS / TRANSFERS

GBIS are experienced in taking over the maintenance and or monitoring of any existing system for residential, commercial, retail and industrial properties.

Whether you have just moved into a new property with an existing fire / security system installed, or if you have had issues with your previous security company, our experienced team are on hand to help.

Reasons why customers have transferred to us:

  • They have moved into a new property which has an existing system

  • They are looking for a more competitive price

  • The existing company can no longer meet the needs of the client

  • They are receiving poor service from their current provider

  • They are unable to contact the existing company / installer when needed

  • They want to consolidate all their systems under the care of one company

What to do next…

To enquire about taking over your existing security system, please either call 01282 451300 or visit our contact page

A member of our experienced team will review your existing system, offer any recommendations and guide you through the takeover process. With over 25 years experience in providing our customers with the very best fire and security solutions, you can rest assured that by moving your system maintenance/monitoring to us you are in safe hands.

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ACCREDITATIONS